Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: 23 October 2025

Introduction

Klarnow ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website klarnow.uk or use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

Information We Collect

Personal Information

  • Name and contact information (email address, phone number)
  • Company information and job title
  • Communication preferences
  • Any information you voluntarily provide through forms or surveys

Usage Information

  • Website usage data and analytics
  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

  • Provide and improve our video campaign services
  • Process inquiries and communicate with you
  • Deliver requested resources and content
  • Customize your experience on our website

Marketing and Communication

  • Send marketing emails and newsletters (with your consent)
  • Share relevant content and updates about our services
  • Invite you to events and webinars
  • Provide customer support and respond to inquiries

Information Sharing

We Do Not Sell Your Data

  • We never sell, rent, or trade your personal information to third parties
  • Your data is only shared as necessary to provide our services
  • We maintain strict confidentiality of all client information

Limited Sharing

  • Service providers who assist in our operations (under strict agreements)
  • Legal requirements when required by law or to protect our rights
  • Business transfers in the event of a merger or acquisition

Data Security

Protection Measures

  • Industry-standard encryption for data transmission and storage
  • Regular security audits and updates
  • Access controls and employee training
  • Secure hosting and backup systems

Data Retention

  • We retain your information only as long as necessary
  • You can request deletion of your data at any time
  • Some data may be retained for legal or business purposes
  • Regular review and purging of outdated information

Your Rights

Access and Control

  • Request access to your personal information
  • Correct or update your information
  • Request deletion of your data
  • Opt-out of marketing communications

Data Portability

  • Receive a copy of your data in a portable format
  • Transfer your data to another service
  • Withdraw consent for data processing
  • File complaints with relevant authorities

Contact Us

Privacy Questions

  • Email: privacy@klarnow.uk
  • Phone: +44 (0) 20 1234 5678
  • Address: London, United Kingdom
  • Response time: Within 30 days

Data Protection Officer

  • For GDPR-related inquiries
  • Data breach notifications
  • Privacy impact assessments
  • Compliance questions

Additional Information

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Legal Compliance

This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

GDPR Compliance

We process personal data lawfully, fairly, and transparently in accordance with GDPR requirements.

Data Protection

We implement appropriate technical and organizational measures to protect your personal data.